Consumer / Safety

338,800 DREO Space Heaters Recalled for Fire Risk: Check the Bottom Label and What to Do If You Bought One at Costco

DREO recalls 338,800 space heaters after 17 fire reports. Check model DR-HSH015 and manufacturing dates for free replacement details. Shown: close-up of the grille and red power light of an electric ceramic space heater (generic file photo, not the recalled DREO model).

DREO recalls 338,800 space heaters after 17 fire reports. Check model DR-HSH015 and manufacturing dates for free replacement details. Shown: close-up of the grille and red power light of an electric ceramic space heater (generic file photo, not the recalled DREO model). Photo: Tony Webster from Minneapolis, Minnesota, United States / Wikimedia Commons (CC BY 2.0)

COLUMBUS, Ga. - About 338,800 DREO space heaters sold in the United States are being recalled because they can overheat and catch fire, according to the U.S. Consumer Product Safety Commission. The Oct. 29, 2026, recall covers certain model DR-HSH015 heaters manufactured between April 2025 and January 2026, including units sold at Costco stores nationwide and several online retailers. The manufacturer has received 17 reports of the heaters igniting, including three incidents involving property damage and one involving a burn injury to a hand, according to the federal agency.

The CPSC is directing consumers who own affected heaters to stop using them immediately and contact DREO for a free replacement. Consumers can identify recalled units by checking the model number and manufacturing date on a label attached to the underside of the heater. The recall also includes approximately 36,300 heaters sold in Canada, bringing the combined number of affected units in the two countries to approximately 375,100.

WTVM in Columbus reported the recall Oct. 29. The recall applies to specified heaters sold through national retailers and online stores. The CPSC provides instructions for identifying affected products and obtaining replacements.

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Which DREO Space Heaters Are Being Recalled?

The recall involves DREO ceramic electric space heaters with model number DR-HSH015, according to the CPSC. Only heaters manufactured from April 2025 through January 2026 are included in the recall. Both the model number and manufacturing date are necessary to determine whether a particular unit is affected.

The recalled heaters are black and measure approximately 11.5 inches wide and 13 inches tall. They were sold with a remote control, and the name "DREO" appears on the front of the heater. The CPSC identifies the recalled product as a ceramic electric heater manufactured in Vietnam.

The federal agency lists Hesung Innovation Corp., doing business as DREO, of Clifton, New Jersey, as the importer. Its recall announcement is designated No. 27-054 and is dated Oct. 29, 2026. The federal notice identifies the product, affected manufacturing period, safety hazard and replacement procedure.

Not every heater carrying the DREO name is identified in the recall notice. The CPSC specifies model DR-HSH015 and the manufacturing dates from April 2025 through January 2026. Consumers should compare both pieces of information with the label on their heater.

How to Check the Label on the Bottom

The CPSC says the identifying information is printed on a label on the underside of the heater. Consumers should look for the model number DR-HSH015 and a manufacturing date displayed in year/month format. The affected manufacturing dates run from 2025/04 through 2026/01.

A heater displaying DR-HSH015 and a manufacturing date within that range meets the recall's identification criteria. The CPSC instructs owners of those heaters to stop using them immediately. Owners whose heaters match should follow the remedy steps described below.

The manufacturing date is different from the purchase date. According to the CPSC, the affected heaters were sold from September 2025 through October 2026, while the recalled manufacturing period began in April 2025 and ended in January 2026. A purchase during the retail sales period does not, by itself, establish whether a heater is covered.

The CPSC also provides a physical description to help consumers recognize the product. The recalled heaters are black ceramic electric units that measure about 11.5 inches across and 13 inches tall. The final identification depends on the model number and manufacturing date shown underneath.

Reports Include 17 Ignitions, Property Damage and an Injury

DREO has received 17 reports of the recalled heaters igniting, according to the Consumer Product Safety Commission. Three of those incidents resulted in property damage, and one resulted in a burn injury to a person's hand. The federal agency identifies overheating and ignition as the hazards associated with the recalled products.

The CPSC describes the hazard as a risk of fire and burns. Its announcement states that the affected heaters can overheat and ignite during use. The reports of ignition, property damage and injury are included in the agency's Oct. 29 recall notice.

The recall affects approximately 338,800 units in the United States. Another approximately 36,300 units were sold in Canada, according to the CPSC. Together, those figures represent approximately 375,100 heaters across both countries.

The reported incidents and total number of recalled heaters represent different measurements. The 17 reports describe incidents received by DREO, while the larger figures describe the number of products covered by the recall. The CPSC lists the incident reports as part of its explanation of the fire and burn hazards.

Costco and Other Retailers Sold the Heaters

The recalled heaters were available at Costco stores nationwide and through several online retailers, according to the CPSC. The sales period extended from September 2025 through October 2026. The heaters were priced between $70 and $110 during that period.

The CPSC identifies the following retailers and websites where the affected products were sold:

Retailer or websiteSales channel identified by CPSC
CostcoStores nationwide
Costco.comOnline
Dreo.comOnline
BestBuy.comOnline
Kohls.comOnline
Lowes.comOnline
QVC.comOnline
HomeDepot.comOnline
B2BRenew.comOnline

The retailer list includes both the manufacturer's website and several national retail websites. Costco is specifically identified as a seller through its physical stores nationwide and its online store. Anyone unsure where a heater was bought can still check the underside label for the model number and date.

Consumers are instructed to contact DREO rather than continue operating an affected heater. The manufacturer is providing free replacements under the recall. Contact details for DREO appear later in this report.

What to Do If You Have a Recalled Heater

The CPSC instructs consumers to stop using recalled heaters immediately. Owners should unplug the affected unit and contact DREO to obtain a free replacement. The agency's remedy also requires consumers to destroy the recalled heater by cutting its electrical cord after unplugging it.

DREO requires a photograph of the destroyed heater as part of the replacement procedure, according to the federal recall notice. Consumers must follow the company's instructions for submitting that photograph. The CPSC identifies destruction of the recalled product and submission of the requested photograph as steps in the replacement process.

The instructions apply to model DR-HSH015 heaters manufactured during the specified period. Consumers should first use the underside label to determine whether their heater matches the recall identification. Once a heater is identified as affected, the CPSC directs the owner to stop using it and follow DREO's replacement instructions.

The stated remedy is a free replacement heater. The CPSC notice describes the replacement procedure through DREO and identifies the documentation required from the consumer. Contact details for starting that process are listed in the next section.

How to Contact DREO for a Free Replacement

Consumers can contact DREO by telephone or through its recall websites, according to the CPSC. The company's toll-free recall number is 833-820-0887. Representatives are available Monday through Friday from 8:30 a.m. to 6 p.m. Eastern Time.

The federal recall notice also lists the email address [[email protected]](mailto:[email protected]) for recall-related contact. Consumers can visit www.dreo.com and select "PRODUCT RECALLS" to access the company's recall information. Another website listed in the announcement is www.recallrtr.com/spaceheater.

The CPSC provides the recall information through its own official website as well. The federal notice includes the product description, manufacturing dates, incident reports and replacement instructions. Consumers can consult that announcement to compare the information with the label on their heater.

The manufacturer's listed contact options provide several ways to begin the replacement process. The telephone number, email address and websites all appear in the CPSC recall announcement. The remedy requires consumers to follow DREO's instructions for disabling the heater and submitting the photograph.

Recall Details and Official Information

The federal recall is identified as No. 27-054 and was announced Oct. 29, 2026. It covers approximately 338,800 heaters sold in the United States and approximately 36,300 sold in Canada. The CPSC identifies the affected model as DR-HSH015, with manufacturing dates from April 2025 through January 2026.

WTVM carried the recall announcement in Columbus on the same date as the federal notice. The local report covered the space heaters being recalled after reports of units catching fire. The CPSC remains the official source for the recall identification and replacement instructions.

The complete federal notice is available at https://www.cpsc.gov/Recalls/2027/DREO-Recalls-DR-HSH015-Space-Heaters-Due-to-Fire-and-Burn-Hazards. It identifies the affected product, the fire and burn hazards, the reported incidents and the manufacturer's contact information. The recall directs consumers to stop using affected units immediately and contact DREO for a free replacement.

Source: U.S. Consumer Product Safety Commission (CPSC), Recall No. 27-054

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